DKNY Sales Associate- Hilton Head

Company Name:
The Donna Karan Company LLC
The Donna Karan Company LLC, one of the world''s leading fashion design houses, seeks a Sales Associate for its DKNY Store located in _ Hilton Head,SC _.
Sales Generation
Meet sales goals
Utilize the "7 Steps of Selling" to maximize sales performance
Demonstrate an in-depth knowledge of the merchandise
After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
Comply with all sales related policies and procedures
Maintain a keen interest in the fashion industry and market trends
Customer Service
Provide the highest level of customer service, utilizing the "7 Steps of Selling"
Build and maintain repeat clientele; utilize client book
Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
Keep selling floor and merchandise neat, organized and stocked
Assist in the maintenance of all inventories in the stockroom and on the selling floor
Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/receiving related paperwork
Participate in bi-annual inventories
Comply with all Point-of-Sale policies and procedures
Properly execute all relevant register functions
Ensure image and grooming standards are professional and reflective of the brand image, at all times
Adhere to work schedule, inclusive of time and attendance
Previous retail customer service experience preferred
Excellent communication and customer service skills
Date: 2014-03-22
Country: US
State: SC
City: Bluffton
Postal Code: 29110
Category: Retail-Store Sales

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